Shipping time from UK to US

September 23, 2016


I ve done quite a lot of

More time to shop - same extraordinary service

With our complimentary Click & Collect service, you can now place your order until 10pm and collect it the next day from your chosen Selfridges store.

Our stores

Click & Collect is available at all four of our stores, seven days a week.

We also offer 30 minutes complimentary parking for all customers using our Click & Collect service at our London store.

1 - Can I Click & Collect my product?

  • Almost all products on selfridges.com are available to Click & Collect.
  • Look for the Click & Collect icon to see if your product is eligible.
  • If you can't Click & Collect a product, it will be available for UK delivery.

2 - Where can I Click & Collect?

  • Select to Click & Collect from any of our stores.
  • Select a collection date most convenient to you.
  • In nearly all cases, place your order before 10pm and collection will be available from 12pm the next day.

3 - When will my order be ready to collect?

  • You will receive a 'Ready to Collect' email to confirm that your order has arrived in store, please wait for this confirmation email before you come in to collect your order.
  • Your order will be ready to collect from 12pm on your chosen collection date and will be available for 7 days

4 - How do I collect my order?

  • Bring a valid passport, photo driving licence or the payment card used to purchase the order.
    (Note — for PayPal and Gift Card orders you will need to bring a passport or photo driving licence)

Can't collect yourself?

If you aren't able to collect your order yourself and payment was made using a Credit Card, Debit Card, Gift Card or e-Voucher, then you can ask someone to collect your order for you. They will need a copy of your 'Ready to Collect' email and either their passport or driving licence. Unfortunately, if your order was paid for using PayPal or if your order contains Boucheron, Bulgari, Cartier, Chaumet, Chopard or Tiffany & Co products then this is not possible and you must collect your order yourself.

Can't make the date?

We don't want you to miss out on something extraordinary, so we'll keep your order in store for 7 days. If your order isn't collected within 7 days, then it will be returned and refunded.

Exceptions

Most of our products are available for Next Day collection, however in some cases it may take a little longer. We will always show you the best collection date during checkout.

Most of our products are available for Click & Collect. Look out for the icon on the product page.

Please note the Apple Watch is not available for Click & Collect.

The Wonder Room

Orders for Boucheron, Bulgari, Cartier, Chaumet, Chopard and Tiffany & Co are collected from the relevant brand boutique in The Wonder Room on G at Selfridges Oxford Street, London only. Please bring your payment card, order confirmation email and a valid passport/driving license. Unfortunately, these orders cannot be collected by somebody on your behalf.

We offer a range of UK delivery options so you can have your order delivered when it suits you.

Delivery Details Charges
Standard Delivery Monday to Friday, within five working days £5
Nominated Day
(Order by 6pm for Next Day)
Monday to Sunday (8am to 6pm) £8
Timed Delivery
(Order by 6pm for Next Day)
Monday to Friday (8am to 12:30pm OR 12pm to 6pm) £10

UK deliveries provided by Selfridges EU Deliveries Limited.

We will always show you the best delivery options based on your product choice and delivery address, however, in some cases our Next Day and Nominated Day services may be unavailable.

Once you've placed an order, we'll send you an Order Confirmation email as well as an email to let you know when we've dispatched your order. We send most orders using secure tracked services so that you can follow your order. For more information, see our Order Tracking page.

For most orders, if you provide us with a mobile number we'll send you a text message letting you know when to expect your delivery. If you are unable to accept the delivery, you can arrange to collect from your local Post Office™, deliver to a neighbour or redeliver the next available day.

Specialist delivery

Some of our products are delivered directly from our trusted suppliers. In these cases, delivery pricing and options can differ.

Source: www.selfridges.com
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